Remote Inspections are a digital solution for clients who require Cotecna’s international technical experts to perform inspections remotely via live-streamed video in the event of any potential health and safety restrictions.
Introduced during the COVID-19 pandemic to guarantee and maintain business continuity for our clients, our remote inspections allow exporters and importers from all over the world to continue to request and receive inspections from Cotecna despite any specific limitations, such as bad weather conditions, travel restrictions, health concerns, delays etc.
Requiring only the use of a smartphone with an in-built camera and a good internet connection, our Cotecna operators will connect remotely and guide you through the entire inspection process (including packaging, packing, labelling, marking, product condition, etc.). To offer an optimized security and traceability, the entire process of inspection is recorded.
Key Benefits of Remote Inspections
Our remote inspections offer clients a way to ensure business continuity regardless of any particular event or safety restrictions. It is also the opportunity to exchange directly with a Cotecna technical expert. Above all, this new digital solution helps reduce turnaround-time for the issuance of certificates.
Frequently asked questions
Is it available for everyone?
Yes! This new digital service is available for anyone requesting an inspection around the world.
Clients will only need a smartphone with a camera and a good internet connection.
Will it take longer to obtain an inspection?
No! This new service offers a great flexibility in inspection booking. Indeed, it reduces the travel time and allows an even quicker coordination and execution of the inspection. It also allows the adaptability to every time zone.
Request a Remote Inspection
Should you need any further information or would like to request a Remote Inspection, please contact us.