Cotecna is a leading provider of testing, inspection and certification services. We offer solutions to facilitate trade and make supply chain safer and more efficient for our clients. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with 3000 employees in close to 100 offices in over 50 countries.

Are you looking for a motivating environment where you have the opportunity to be part of a fantastic journey? We are currently looking to hire a Regional IT Delivery Manager based in Dakar, Senegal.

We offer a dynamic work environment built on a family spirit where our values are key to our success. We are now investing in and transforming the company for continued success in the future.

The mission of the IT department is to contribute to Cotecna’s business, operations, and growth ambitions providing best-in-class services, delivering innovative solutions, and ensuring we operate in a safe and secure IT environment.

The Regional IT Delivery Manager is responsible for the delivery and operations of IT solutions in the assigned areas/regions.

Main Accountabilities:

  • Lead local IT resources located in the region (double reporting line with Country Managers)
  • Act as single point of contact for all IT related matters in Africa (for Contract Management, Operations, and Sales)
  • Deliver IT solution(s) supporting new contracts (from IT infrastructure to integration into BI tools)
  • Define, plan and deploy IT solutions such as news services, change requests… (incl. business analysis and costing)
  • Ensure business continuity in the region according to agreed Service Level Agreement (all services and solutions)
  • Study prospects, analyse requests for IT quotations and prepare IT input for business cases and/or technical offers
  • Liaise with subcontractors or internal departments to deliver on projects, assignments and/or tasks
  • Explore new opportunities and partnerships (from a technical standpoint)
  • Define local staff requirements to support the business (leveraging existing resources and availabilities)
  • Manage and monitor local and regional IT budgets
  • Comply with IT standards in the region
  • Be aware and understand business plans in the region (to anticipate future business needs/requirements)

You preferably have:

  • BSc / MSc in computer science
  • Minimum 10 years of relevant experience in Information Technology
  • Minimum 5 years’ experience in project management and in people management
  • Strong experience and deep knowledge of Cotecna business, products and services
  • ITIL Certification
  • Strong project management skills (recognised Project Management certification is a plus)
  • Strong business analysis skills (recognised Business Analysis certification is a plus)
  • If possible, fair technical knowledge of database and DBMS (in particular MS SQL Server)
  • Fluent in English (+major language of the region in charge)